Terms of Service

TERMS OF SERVICE

OVERVIEW

This website is operated by NQ Media Ltd. Throughout the site, the terms “we”, “us” and “our” refer to NQ Media Ltd. NQ Media Ltd offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

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SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (Bespoke & Custom Items)

Certain products or Services may be available exclusively online through the website.

• Returns & Exchanges: Products are subject to return or exchange only according to our Refund Policy.

• Bespoke Goods: Please note that Framed Prints and Personalised Designs are "Made to Specification." Per UK/EU Consumer Law (Art. 16c), these items are exempt from the standard 14-day right of withdrawal and are non-returnable.

• Display Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

• Limitations: We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.

For more details, please review our Refund Policy: https://www.nqmediadesigns.co.uk/pages/returns-policy

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. Use of optional tools offered through the site is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not liable for any harm or damages related to the purchase or use of goods or services from third-party websites.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

You agree that we may, at any time, without restriction, edit, copy, publish, and distribute any comments that you forward to us. We are under no obligation to maintain any comments in confidence or pay compensation for them.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or omissions relating to product descriptions, pricing, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property, or to submit false or misleading information.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted or error-free. You expressly agree that your use of, or inability to use, the Service is at your sole risk. In no case shall NQ Media Ltd, our directors, or employees be liable for any injury, loss, or claim arising from your use of the Service or any products procured using the Service.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless NQ Media Ltd from any claim made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@nqmedia.co.uk.

NQ Media Ltd 35 ELMWOOD CLOSE, RETFORD, NOTTINGHAMSHIRE DN22 6SL

Company Number: 08398300

Email: sales@nqmedia.co.uk

Phone: +44 7734 438452